Ideogram
  • Welcome to Ideogram
  • Using Ideogram
    • Frequently Asked Questions
    • Getting Started
      • Signup and registration
      • User Management
      • Generating Images
      • The Basics, step-by-step
      • Downloading Images
    • Prompting Tips
      • Text and Typography
      • Importance of Precision
      • Using Magic Prompt
    • Ideogram Features
      • Aspect Ratios & Resolutions
      • Available Models
      • Replace/Remove Background
      • Batch Generation
      • Canvas
        • Extend
        • Generate & Remix
        • Magic Fill
        • Text tool
      • Color Palette
      • Creator Titles
      • Describe
      • Editor
      • Image Upload
      • Magic Prompt
      • Muting Other Users
      • Negative Prompt
      • Private Generations
      • Remix
      • Render Speed
      • Search
      • Seed Number
      • Style
      • Tile
      • Upscale
    • Ideogram API (beta)
  • Plans and Pricing
    • Plans & Pricing
      • Team Plan
    • Managing Your Subscription
  • About Ideogram
    • Company
    • Support
    • Blog Posts
    • Website
    • Discord
    • Twitter
    • Instagram
    • Ideogram Creators Club
    • Careers
    • Privacy Policy
    • Terms of Service
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  • For product-related questions:
  • For billing and subscription inquiries:
  1. About Ideogram

Support

For product-related questions:

The fastest way for you to get help is joining our Discord community and posting your question in the #support channel, which is monitored by our community moderators and staff members.

We also have a #prompt-w-friends channel where you can get tips from other Ideogram creators on generating the perfect image.

For billing and subscription inquiries:

If you have a problem with your account or need assistance with payment-related issues, please send us an email at support@ideogram.ai. We will get back to you as soon as possible.

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Last updated 8 months ago