The fastest way for you to get help is joining our Discord community and posting your question in the #support channel, which is monitored by our community moderators and staff members

We also have a #prompt-w-friends channel where you can get tips on generating the perfect image from other Ideogram creators.

For billing and subscription inquiries:

If you have a problem with your account or need assistance with payment-related issues, please send us an email at We will get back to you as soon as possible.

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