Account Settings
This section covers all the actions and pages related to your user account — profile access, subscription management, account deletion, and more.
You access most of these features through the User Menu, which appears when you click the Profile icon 
located at the bottom of the Navigation Sidebar on a desktop computer, or at the bottom-right corner on mobile or the iOS app.
User Menu
Below is a view of the User Menu — click the link to see a detailed description.
This menu consists of multiple sections and actions, which map to the functional features described below.
Key elements include:
Profile / User info area
Subscription Info
List of actionable menu items
View profile — Opens your public Ideogram Profile page.
Manage subscription — Redirects to your billing and subscription settings.
Help & documentation — Opens Ideogram documentation.
Manage muted users — Lists and manages users you’ve muted.
Delete account — Permanently deletes your account (with confirmation).
API — Opens the API management page.
Log out — Signs you out of your current session.
Theme selector (Light / Dark / Auto)
Footer links (Terms of Service, Privacy Policy, Social Media)
Subscription Management
The subscription section allows you to view, modify, or cancel your Ideogram plan and manage billing or credit top-ups.
Accessing Subscription Page
From the User Menu, select Manage Subscription to open the subscription dashboard.
You’ll be redirected to Ideogram’s Pricing page.
Account Type — Toggle between Personal and Business account modes.
Top up credits — Purchase additional Priority Credits when your monthly allocation is low or depleted.
Manage billing — Opens your billing page where you can view payment information, update your payment method, and download invoices.
Billing cycle toggle — Switch between Yearly and Monthly billing options.
Credit top-up box — Option to buy additional Priority Credits (same as #2).
Plan options — Displays the available subscription tiers with their respective prices, features, and discounts.
Additional Information — Scrolling further down reveals information about different features, credit costs per model, and a Frequently Asked Questions section.
Manage Billing
This is the page where all the information about your billing can be found.
Here are the actions you can take:
Cancel subscription — Select Cancel subscription at least five (5) days before renewal to prevent the next charge.
Update payment method and billing information.
View billing history and print invoices.
Cancel Your Subscription
Important
You must cancel your subscription at least five (5) days before the subscription period renewal date to allow the cancellation process to fully take place and to avoid future subscription charges.
Click Cancel subscription at the top of the page to proceed with cancellation. You will be asked to confirm before you cancel.
When you cancel your Ideogram subscription, you will still retain access to the features and benefits of your plan until the end of your current billing period. There are no refunds for any unused periods remaining on your subscription. If you change your mind about cancelling, you can always renew your subscription later.
Deleting Your Account
This section explains how deletion works and what to expect.
Initiating deletion
In the User Menu, select Delete account.
A confirmation prompt appears, asking you to type a specific word (e.g. “delete”) to confirm.
Deletion process
Once confirmed, the process may take a few minutes to start.
The deletion is permanent and irreversible — all your images (generated or uploaded), prompts, and history will be removed.
The full deletion process usually takes up to 48 hours, during which you cannot re-register with the same Google or Apple account.
Effect on subscriptions
Any active subscription linked to your Ideogram account will be canceled automatically. You will not be charged for any renewal payments in the future.
Any prepayments made for future periods, such as the remaining time on a monthly or annual subscription plan, are forfeit and non-refundable.
After account deletion, your subscription data cannot be restored. We are not able to transfer the subscription plan to another Ideogram account.
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