# Support ## For Product-Related Questions: The fastest way for you to get help is joining our Discord community and posting your question in the #support channel, which is monitored by our community moderators and staff members. We also have a #prompt-w-friends channel where you can get tips from other Ideogram creators on generating the perfect image. ## For Billing and Subscription Inquiries: If you have a problem with your account or need assistance with payment-related issues, please send us an email at . We will get back to you as soon as possible. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.ideogram.ai/legal-and-support/support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.