Ideogram
  • Welcome to Ideogram
  • Quick Start Guide
  • Frequently Asked Questions
  • Using Ideogram
    • Getting Started
      • Signup and registration
      • Generating Images
      • The Basics, step-by-step
      • Downloading Images
      • Sharing Images
    • Account Settings
      • User Management
      • Managing Your Subscription
    • Prompting Guide
      • In a Nutshell
      • 1- What is Prompting
      • 2- Prompting Fundamentals
        • Text and Typography
      • 3- Prompt Structure
      • 4- Handling Negatives
      • 5- Common Pitfalls & Fixes
        • Importance of Precision
      • 6- Prompt Iteration & Refinement
      • 7- Creative Tools in Ideogram
        • Using Magic Prompt
      • 8- Troubleshooting
      • 9- Vocabulary Help
        • Describing Skin Tones
        • Describing Body Type
        • Memory Colors for Naming Color Nuances
        • Angle of View and Perspective
        • Describing Age and Life Stage
    • Generation Settings
      • Aspect Ratios & Resolutions
      • Available Models
      • Color Palette
      • Magic Prompt
      • Negative Prompt
      • Private Generations
      • Render Speed
      • Seed Number
      • Style
      • Tile
    • Features & Tools
      • Batch Generation
      • Describe
      • Remix
      • Replace/Remove Background
      • Search
      • Upscale
  • Canvas & Editing
    • Canvas
      • Canvas Overview
      • Extend
      • Generate & Remix
      • Magic Fill
      • Text tool
    • Editor
    • Image Upload
  • Community & Social
    • Creator Titles
    • Muting Other Users
  • Plans and Pricing
    • Personal Plans
    • Team Plan
    • Ideogram API (beta)
  • Legal & Support
    • Support
    • Privacy Policy
    • Terms of Service
  • About Ideogram
    • Company
    • Blog Posts
    • Website
    • iOS app
    • External Links
      • Discord
      • Twitter
      • Instagram
      • Ideogram Creators Club
      • Careers
Powered by GitBook
On this page
  • For product-related questions:
  • For billing and subscription inquiries:
  1. Legal & Support

Support

For product-related questions:

The fastest way for you to get help is joining our Discord community and posting your question in the #support channel, which is monitored by our community moderators and staff members.

We also have a #prompt-w-friends channel where you can get tips from other Ideogram creators on generating the perfect image.

For billing and subscription inquiries:

If you have a problem with your account or need assistance with payment-related issues, please send us an email at support@ideogram.ai. We will get back to you as soon as possible.

PreviousIdeogram API (beta)NextCompany

Last updated 9 months ago