Cancelling Your Subscription

You can cancel your Ideogram subscription at any time from the billing management screen. Cancelling stops future renewal charges — it does not end your current paid period early.

Cancel at least 5 days before your renewal date. Per Ideogram's Terms of Service, cancellations must be made five (5) days before the subscription renewal date. If you cancel closer to the renewal date, the next charge may still be processed.

How to cancel

1. Make sure you are signed in to the account that holds the subscription. If you don't see a paid plan on your account, check whether you subscribed under a different sign-in method or email — see Troubleshooting Billing Issues.

2. Click your profile picture and select Manage Subscription, or open ideogram.ai/pricing.

3. Click Manage billing at the top right of the plans page. This opens the billing portal.

Manage billing opens the billing portal.

1. In the billing portal, click Cancel subscription next to your current subscription.

The Cancel subscription button in the billing portal.

1. Optionally tell us why you're leaving, then click Continue to cancellation.

Choose a reason (optional) and continue.

1. Review the confirmation page — it shows the date your access ends — and click Cancel subscription to confirm.

Your plan stays active until the end of the period you already paid for.

What happens after you cancel

• You keep your plan benefits until the end of the period you have already paid for. Payments are non-refundable and there are no credits for partially used periods — see Refunds.

• When the paid period ends, your account moves to the free plan.

• Existing private images remain private. Creating new private images may require an eligible paid plan — see Private Generations.

Monthly and annual plans

The cancellation steps are the same for monthly and annual billing. In both cases, cancelling stops the next renewal; your access continues until the end of the current billing period. Annual subscribers keep access until the end of the prepaid year.

Confirming your cancellation

After cancelling, the billing portal shows a Cancels badge on your subscription and the date your service ends. If you don't see this, the cancellation did not complete — try again or contact [e-mail].

A completed cancellation shows the end date — and can be undone.

Changed your mind?

As long as your paid period hasn't ended yet, you can undo a cancellation: open the billing portal again and click Don't cancel subscription. Your plan resumes and will renew as before.