Switching or Downgrading Plans

You can move between Ideogram plans without cancelling and resubscribing.

How to switch plans

1. Go to Settings → Plans. Your plan is marked Current plan.

2. Use the Monthly / Yearly toggle to pick your billing frequency.

3. Click the button on the plan you want:

   • Get Pro plan or Get Team plan to move up;

   • Switch to yearly to move your plan to yearly billing;

   • Downgrade to move down.

4. Confirm in the dialog.

To move to Free, cancel your subscription instead.

Upgrades apply immediately

When you upgrade, the confirmation dialog shows a prorated charge that is applied to your card right away — you pay the difference between the two plans for the days left in your billing period, and future renewals are billed at the new plan's full price. Your new benefits are available as soon as the purchase completes.

Upgrades take effect immediately, with a prorated charge for the rest of the current period.

Downgrades apply at your next renewal

When you downgrade, the confirmation dialog compares your current plan's features against the lower plan's. Your current plan stays active until the end of the period you already paid for — there is no refund or credit for the difference — and on the renewal date you switch to the lower plan and are billed at its price.

The downgrade dialog shows what you'll lose and when the switch happens.

Undo a pending downgrade

While a downgrade is pending, the Plans page shows a banner with the switch date and a Keep button, and the lower plan's card shows Cancel downgrade.

1. Go to Settings → Plans.

2. Click Keep in the banner, or Cancel downgrade on the lower plan's card.

You stay on your current plan.

A pending downgrade can be undone from the banner or the plan card.

Check the billing frequency before you confirm

Each plan is available with monthly or yearly billing, and the checkout shows both. Double-check that you selected the plan and the billing frequency you intended — for example, yearly Plus charges $180 at once, while monthly Plus charges $20. Ideogram doesn't offer refunds (see Refunds).

Changes that aren't self-serve

• Yearly to monthly billing can't be changed from the Plans page; monthly plans show Not available while you're on a yearly plan. Contact [e-mail].

• Team plans can't be downgraded to an individual plan (Plus, Pro, or the legacy Basic plan) from the billing screen. Contact [e-mail].

When contacting support, email from the address your Ideogram account is registered under — it lets the team find your subscription right away and gives you the fastest turnaround.

For what each plan includes, see Plans and Credits and ideogram.ai/pricing.