Invoices, Receipts, and Tax Details

Download an invoice or receipt for any Ideogram charge, and add company details or a VAT or tax ID to future invoices.

Every charge, including credit purchases, has an invoice you can view and download yourself — you don't need to contact support for a copy. You can also add a VAT or tax ID for future invoices.

Changing billing details only affects future invoices. An invoice that's already issued doesn't update. To correct one, email [e-mail] with the invoice number and the exact details to add. Email from the address your Ideogram account uses.

Downloading an invoice

1. Click your avatar and select Wallet & Billing.

2. Under Invoice history, find the charge.

3. Click ⋮ at the end of its row.

   

   Each invoice row has a ⋮ menu.
4. Click Download for a PDF, or Go to Stripe to open the invoice online.

Download an invoice or receipt from the billing portal

The billing portal has the same invoices.

1. Click your avatar and select Wallet & Billing.

2. Click Manage plan & billing in the plan card.

3. Under Invoice history, click a charge.

4. Click Download invoice or Download receipt.

   

   Every charge has a downloadable invoice and receipt.

Adding company details or a VAT / tax ID

If you need invoices to show a company name, billing address, or tax ID:

1. Open the billing portal (Wallet & Billing → Manage plan & billing).

2. Under Billing information, click Update information.

3. Fill in the details you need on the invoice. The form has no separate company field: put your company name in Name. The Tax ID field supports the tax and VAT ID formats of most countries, and you can add more than one ID.

   

   Add a company name, address, and tax or VAT IDs to your billing information.
4. Click Save.

Updated billing details appear on invoices issued after the change. For an invoice that was already issued, see the note at the top of this page.