> For the complete documentation index, see [llms.txt](https://docs.ideogram.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/cancelling-your-subscription.md). # Cancelling Your Subscription How to cancel your Ideogram subscription and stop auto-renew. Cancel at least 5 days before renewal; you keep your plan until the paid period ends. You can cancel your Ideogram subscription at any time from the billing portal. Cancelling stops future renewal charges — it does not end your current paid period early. This is also how you unsubscribe or stop auto-renew. {% hint style="warning" %} **Cancel at least 5 days before your renewal date.** Per Ideogram's [Terms of Service](https://ideogram.ai/legal/tos), cancellations must be made five (5) days before the subscription renewal date. If you cancel closer to the renewal date, the next charge may still be processed. {% endhint %} {% hint style="info" %} **Subscribed in the iOS app?** Cancel in the App Store instead. Cancelling on the website won't stop Apple's charges. See [Subscriptions Through the iOS App](/plans-and-billing/billing-and-subscriptions/ios-app-subscriptions.md). {% endhint %} To find your renewal date, open **Wallet & Billing**. The plan card shows **Renews on** and the date.

Wallet & Billing page with everything dimmed except the plan card, which shows Pro plan $60/mo and Renews on Oct 6, 2026; an orange arrow and box point to Manage plan & billing — The plan card shows your renewal date and the **Manage plan & billing** button.

## How to cancel 1. Make sure you are signed in to the account that holds the subscription. If you don't see a paid plan on your account, check whether you subscribed under a different sign-in method or email — see [Troubleshooting Billing Issues](/plans-and-billing/billing-and-subscriptions/troubleshooting-billing-issues.md). 2. Click your avatar at the bottom of the sidebar and select **Wallet & Billing**. 3. In the plan card, click **Manage plan & billing**. The billing portal opens in a new tab. 4. In the billing portal, click **Cancel subscription** next to your current subscription.

5. Pick a reason for leaving from the list, then click **Continue to cancellation**.

Cancel your subscription dialog asking why you're leaving, with the Reason list highlighted and Go back and Continue to cancellation buttons below — Choose a reason, then continue. **Go back** keeps your plan.

6. Review the confirmation page — it shows the date your access ends — and click **Cancel subscription** to confirm.

Confirm cancellation page stating the subscription remains available until the end of the billing period, with the Cancel subscription button highlighted — Your plan stays active until the end of the period you already paid for.

## What happens after you cancel * You keep your plan benefits until the end of the period you have already paid for. Ideogram doesn't offer refunds, including for partly used periods. See [Refunds](/plans-and-billing/billing-and-subscriptions/refunds.md). * When the paid period ends, your account moves to the free plan, or to pay as you go if you still have purchased credits. * Unused monthly credits end with your plan. Credits you bought separately stay usable until they expire, 365 days after purchase. See [Buying Extra Credits](/plans-and-billing/buying-extra-credits.md). * Existing private images remain private. New images you make on the free plan are public. See [Share and Publish](/organize-and-share/share-and-publish.md). ## Monthly and annual plans The cancellation steps are the same for monthly and annual billing. In both cases, cancelling stops the next renewal; your access continues until the end of the current billing period. Annual subscribers keep access until the end of the prepaid year. ## Confirming your cancellation After cancelling, the billing portal shows a **Cancels** badge on your subscription and the date your service ends. If you don't see this, the cancellation did not complete — try again or contact from the email address your Ideogram account is registered under.

Billing portal after cancelling, showing a Cancels badge with the service end date, and the Don't cancel subscription button highlighted — A completed cancellation shows the end date — and can be undone.

## Changed your mind? As long as your paid period hasn't ended, you can undo a cancellation: 1. Open the billing portal again and click **Don't cancel subscription**. 2. On the **Renew your subscription** page, click **Renew subscription**. Your plan will no longer be cancelled and renews on your usual date.